Shipping & Delivery

We ship to New Zealand addresses only. All rates are in NZD and include GST.

Dispatch & Delivery
When Will My Order Arrive?
Dispatch
1–2 business days (where possible)
Once your order is accepted and payment has cleared. Orders placed on weekends or public holidays will be processed on the next business day.
Delivery
Varies by location and courier
Once your order has left us, delivery timeframes are up to the courier. We'll send through tracking details as soon as it ships.
We do our best to get orders out quickly, but once a parcel has left us, delivery is out of our hands. Timeframes can be affected by your location, courier capacity, weather, or other factors we can't control. If you have any questions about your order, please get in touch with us directly.
Flat Rate Tiers
Shipping Rates by Weight
We use weight-based flat rates so you know exactly what you'll pay for shipping before you order. Rates are calculated at checkout based on the items in your order and your delivery address. If your order qualifies for free shipping, this will be applied automatically at checkout with no code needed.
Weight Typical Products Free Shipping Rate
0 – 0.5 kg Spark plugs, gaskets, hardware, brake pads, cables ✓ Free over $150 $8.00
0.5 – 2 kg Clutch kits, brake shoes, air filters, small batteries ✓ Free over $200 $14.00
2 – 5 kg Small starter motors, carburettors, exhaust mid-sections ✓ Free over $350 $19.00
5 – 10 kg Large starters, ATV batteries, full exhaust systems⚠ Freight item. Shown on product listing. ✕ No free shipping $25.00
Single Tyre Individual motorcycle, ATV or quad tyresOrdering multiple? See 20–50 kg tier ✕ No free shipping $18.00
10 – 20 kg Large engine assemblies, full exhaust kits, heavy componentsContact us if ordering multiple heavy items ✕ No free shipping $45.00
20 – 50 kg Full tyre sets, large engine rebuilds, bulk ordersDispatched via NZ Couriers ✕ No free shipping $79.00
50 kg+ Commercial & bulk ordersDispatched via NZ Couriers ✕ No free shipping $125.00
New Customer Offer
$10 Off Your First Order
First Order Incentive

$10 off your first order

New to AJ's Powersport? Use code FIRSTRIDE at checkout to get $10 off your first order over $100. Applies to any product. One use per customer.

Discount Code
FIRSTRIDE
Min. order $100 · One use only
Orders & Policy
Important Information

Missing or Lost Parcels

If your tracking shows delivery but your parcel hasn't turned up, get in touch with us straight away and we'll look into it with the courier.

alec@ajmpm.co.nz  ·  021 151 9845

Damaged in Transit

If your parcel arrives damaged, hold onto all the packaging and get in touch within 48 hours with photos of the packaging and damaged goods. We'll lodge a claim with the courier and let you know what happens next.

Delivery Requirements

Please use a delivery address where someone is available to receive the parcel, or a secure location or business address. If a signature is required and no one is home, the courier may leave a card and try again or hold the parcel for collection.

Any additional redelivery attempts or storage fees charged by the courier are the customer's responsibility unless we've agreed otherwise.

Out of Stock & Supplier Delays

If something you've ordered turns out to be out of stock, we'll get in touch with your options. That could be a full refund, an alternative product, or a revised timeframe.

We will not charge you for items that we cannot deliver.

Liability

AJ Technical Services is not liable for delays or loss caused by the courier. We will work with you and the carrier to sort out any issues as quickly as possible. Our total liability in relation to goods supplied is limited to the amount paid for the relevant product, except where mandatory consumer law provides otherwise.

International Shipping: We only ship within New Zealand at this stage and do not offer international shipping.
Got Questions?
Frequently Asked Questions
How do I know which shipping rate applies to my order?
Each product on our website shows its weight category and the applicable flat rate shipping cost, so you'll know before you place your order. Shipping is calculated at checkout based on the items in your order and your delivery address.
How does free shipping work?
Free shipping is applied automatically where the qualifying conditions are met. No code needed. Here's how it works:
  • 0–0.5 kg items: Free shipping on orders $150+
  • 0.5–2 kg items: Free shipping on orders $200+
  • 2–5 kg items: Free shipping on orders $350+
  • 5 kg+ items & single tyres: Free shipping does not apply to these tiers
If your order contains items across multiple weight categories, the rate is based on the heaviest item.
When will my order be dispatched?
We do our best to get orders out within 1–2 business days of your order being accepted and payment clearing. Orders placed on weekends or public holidays are processed on the next business day. Once your order is on its way, you'll get tracking details by email. If you have any questions about your order, just get in touch at alec@ajmpm.co.nz.
Can you guarantee a delivery date?
No, we can't guarantee specific delivery dates or timeframes. Once your order has left us, it's in the hands of the courier and can be affected by your location, courier capacity, weather, or other things outside our control. We'll always send tracking details so you can keep an eye on your order. If you have any concerns, get in touch at alec@ajmpm.co.nz and we'll do what we can to help.
How do I use the FIRSTRIDE discount code?
Just enter FIRSTRIDE at checkout on your first order. It takes $10 off any order over $100 and works across any weight tier. The code is single-use and can only be applied once per customer.
My parcel arrived damaged. What do I do?
Hold onto all the packaging and get in touch with us within 48 hours with photos of the packaging and the damaged goods. We'll lodge a claim with the courier and let you know what happens next.
I'm ordering multiple heavy items. Will I pay multiple shipping rates?
Shipping is calculated on the total combined weight of your order, so you pay one rate based on the overall weight rather than per item. If you're placing a very large order and want to talk through freight options first, get in touch at alec@ajmpm.co.nz before ordering.
What courier do you use? Can I request a signature on delivery?
We use NZ Couriers for all orders. Orders in the 20 kg+ range are sent via freight. If you'd like a signature on delivery, just note it in the order comments at checkout or get in touch after placing your order. Standard delivery is authority to leave if you're not home.
Do you ship outside New Zealand?
We only ship within New Zealand at the moment. If you're based overseas and after a specific part, flick us an email at alec@ajmpm.co.nz and we'll see what we can do.
An item I ordered is out of stock. What happens?
If something you've ordered turns out to be out of stock, we'll be in touch with your options. That could be a full refund, an alternative product, or a revised timeframe. We won't charge you for anything we can't deliver.
All prices are in NZD and include GST. Rates are reviewed from time to time and may change.
Last updated: April 2026 · alec@ajmpm.co.nz · 021 151 9845 · AJ Technical Services Limited